Atlassian Support Engineer

Start Date: 3/10/2022
Duration: Permanent
Location: Zug, Switzerland
Contract Type: Permanent
Reference: HQ00007866
Contact: Veronika Bittoova
Salary: Negotiable

ROLE: Permanent (directly with our client)
Full-time on-site (NOT REMOTE)
Are you ambitious Atlassian Support Engineer who is looking to progress with their career fast and have opportunity to work in large multinational company (130k+ employees) which is in the rank of TOP 5 companies within their industry?

Join the Corporate Applications Team within IT and be responsible for technical analysis, products configuration and data integration of Atlassian applications. The role also includes performing technical support tasks and cooperation with external vendors.

Our client offers benefits like: reimbursement for further education, travel reimbursement, language courses; additionally very generous pension contribution; relocation package.
The role:
Configuration and maintenance of the Atlassian applications (Confluence, Jira, Jira Service Management)
Working together with the IT and business teams to develop tailored configurations and custom solutions
Technical Requirements elicitation and documentation
Communicate thoroughly and effectively with internal and external stakeholders
Coordinate technical work with external service providers
Work with Helpdesk and other teams to ensure their operational activities are optimised

Technical Experience:
Scripting (Powershell, Groovy, Unix shell scripting)
Database technologies (Oracle, SQL)
Web technologies (basic HTML, CSS, JavaScript, REST)
Integration technologies and processes
DevOps technologies (Docker, Kubernetes)
High degree of knowledge of Jira, Confluence and Jira Service Management
Knowledge of OpsGenie and Jira Insight preferred

Minimum requirements:
Education on degree level in Engineering, Computer Science or Information Technology (or equivalent)
A minimum of 5 years of experience in delivering software solutions, consulting, or supporting the required technologies
Analytical Thinking
Well-structured person and eager to take ownership
Fluent in English written and spoken
Ability to work well independently and as part of a global team

To apply for this job please call quoting job number HQ00007866

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